Sun Life Questions

a) Describe the User, organisational and Technology issues affecting Sun facet and its choice of information systems User Issues * Most agents liked to lend oneself AMS in their own private offices while a a few(prenominal) chose their laptops in client meetings * As intimately agents did not tranquillity up formal instruct in AMS just learned how to use the system through informal gentility, they thought superfluous training would be useful. * Most agents who did not start egress PCs of their own go along to use AMS on person-to-person computers in the branch offices. * many a(prenominal) agents did not know how to type. Organizational Issues * Due to the diversification, SunLife enters into businesses related to its insurance base, including mutual funds, residential mortgages and individualized trust service. The SunLife agents shoulder the obligation for explaining and selling new harvest-times and services as they did not hav e a store move operation the way most banks did. * Mr Stewart was an actuary by training and did not have a formal background in information systems. * SunLife strongly swear its distribution method, a go agency system. They considered insurance as a push product and felt that dedicated gross sales agents enabled SunLife to provide pecuniary counsel and products appropriate to each individual.

SunLifes advertising raise up focused on its agents. * The marketing system officer denomination would be a challenge because thither was really no direction. * SunLife preferred to hire agents who had not been in the industry * The union experienced fairly high leve ls of indirect and disk bang costs. Tec! hnology Issues * The insurance industry has always been information intensive. In 1957, the purchase of the first-generation UNIVAC computer make the company to automate its platter keeping process. * The AlIS system had grown more and more briery to maintain, replace the ALIS, then the company planned to move from a record-keeping system that was policy-centred to...If you want to get a full essay, item it on our website: OrderEssay.net

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